Meet Our Staff

At Landmark, customer service is the backbone of our business. Our clients have grown to expect seamless service on everything from changes to policies, auto ID card requests, certificate of insurance requests, claims reporting, and simply to speak to a professional to discuss their insurance needs.

We pride ourselves on our commitment to our Core Values when we interact with each and every client:

  • Have a Sense of Urgency
  • Be Optimistic
  • Respect Human Dignity
  • Promote Independence

We are proud to introduce our staff to you:

Our Sales Staff



Jeff Betts – President

Jeffrey T. Betts AU, President of Landmark Insurance Agency, LLC, has over 30 years experience in the insurance industry. Jeff brings both national and local experience in underwriting, agency management and sales to Landmark. He has managed commercial accounts ranging from national manufacturers and restaurant chains to local hardware chains, contractors of all sizes and wholesalers.


Raymond L. FreyExecutive VP

As a native of Cincinnati, Ray graduated from Elder High School, Thomas Moore College and has a Masters of Business Administration from Xavier University. Ray served with the 9th Infantry Division In Viet Nam during 1967-68. Ray has over 35 years of experience in the insurance industry. He spent 15 years in various management positions with a couple of insurance companies including Hartford, Cincinnati Insurance Company and GRE/Indiana Insurance Company. Over the past 20 years he was the owner and operator of the Frey Insurance Agency prior to his merger with Landmark. His clients include many contractors, manufacturers, wholesalers and retailers throughout the Greater Cincinnati area. Many of his clients have been with him for 15 years.



Jason DimaculanganMarketing Account Executive

Jason is a graduate of St. Xavier High School in Cincinnati, Ohio and has a Bachelor of Arts in Business Management from Wittenberg University. Jason plays an active role in the Filipino-American Community, holding leadership positions locally and nationally. In addition, he is professionally active in the Clermont County Chamber of Commerce, serving on the Business Expo committee for over three years, the Golf Committee as well as the Networking at Noon committee. Jason prides himself on taking his experience in the insurance industry since 1997 and turning that into a focus on his client’s personal, life and business needs.



Mark W. GrethelVP Individual and Group Benefits

Mark has been in the insurance industry since 1982. Mark specializes in individual and Group Benefits including life, health, dental, disability, 401k, Health Savings Accounts and other ancillary benefits.



Ken LudwigExecutive VP

Ken brings over 30 years of insurance industry experience to Landmark and when he joined Landmark in 2005, he continued a friendship and working relationship he had for many years with owner, Jeff Betts. Ken is licensed for all lines of insurance and prides himself on being able to provide complete insurance protection to his clients. Whether it be a large or small company, a personal account, property and liability, auto or health insurance, Ken works to make sure his clients’ risks are protected with the appropriate insurance products. Ken has also served his country in the US Marine Corp.


Russell J. IsgroExecutive VP

Russ grew up in Hamilton, Ohio attending Hamilton Taft High School. Upon graduation he entered Xavier University, graduating with a degree of Bachelor of Science, Cum Laude. He entered the insurance industry with Ohio Casualty as a claim trainee and during his nine year career there, he was a claim representative, claims supervisor, and claims manager in all lines of insurance. While at Ohio Casualty, Russ completed his IIA Associate in Claims degree. Russ also worked for Heritage Mutual Insurance Company(currently Acuity) in the claims department. Russ moved to the agency side of the business in 1994 and became a producer/claims consultant for top Fortune 500 companies. Russ brings over 29 years of experience to Landmark Insurance Agency and concentrates on large commercial accounts including excess workers compensation.


Judy Wilson

Judy Wilson, an insurance agent with a background of 20+ years experience in the industry with an outstanding reputation for her knowledge and client dedication. Judy’s experience includes personal and commercial insurance and specifically working with Mercy Health Systems and various physician groups on health and ancillary coverages. Judy has won awards for her participation in Professional Speakers Association and participates in the following organizations: Volunteers for the American Cancer Society-Discovery Store, Christian Network Marketing, Business Network Inc (BNI), Linked In, Facebook and Twitter.



Kurt Stevens


Kurt Stevens, an account executive with an extensive insurance background of 20+ years experience in the industry with an outstanding reputation for his knowledge and client dedication. Kurt brings carrier experience as well as agency experience to Landmark.


Pat Garrett – Account Executive


Pat handles many of Landmark’s largest accounts. She has 25 plus years of insurance experience with a National Insurance Broker holding various Corporate Middle Market positions, including Senior Placement Broker, Professional Standards Officer, Business Technology Lead, Subject Matter Expert, and Coverage Analysis Leader.

In the local Cincinnati area she has been an Underwriting Manager, Middle Market Department Manager and an Account Executive handling both Risk Management and Middle Market accounts.

Over the course of her career, she has handled domestic and foreign accounts. Pat’s coverage expertise entails not only the standard property and casualty coverage but also financial coverage such as Directors and Officers, Fiduciary Liability, Cyber & Employment Practices Liability.

She has handled clients in the Financial, Hospitality, Retail, Manufacturing, Construction, Professional, and the Wholesale business including supermarkets, department stores, structural concrete products manufacturer, banks, insurance, elevator manufacturing and installation, and schools to name a few.

Our Commercial Lines Staff

Kurt Stevens

Kurt Stevens

Micki Seibert
Tyler Betts

Our Personal Lines Staff

Sheila Underhill CISR
Nancy Rikke CISR
Anne Simmons
Cheryl Housh

Our Administrative Staff

Sandy Curran
Jerri Reich